Phone Help

1. IF YOU HAVE NO DIAL TONE, OR IF YOU CANNOT MAKE &/OR RECEIVE LOCAL CALLS, FIRST TRY DIFFERENT EXTENSIONS IN YOUR HOME.

If the problem seems to involve all your phones, check that:

• All receivers are on the hook.
• All phone equipment is plugged into the jack(s).
• All phones are connected to power outlet(s) (if applicable).
• All phone cords have no damage or cracks.
• Batteries in any cordless phones are charged and installed correctly.
• If everything checks out and your phones still do not work, please call GTel Repair at 537-HELP (4357). Charges may apply.

2. IF THE PROBLEM SEEMS TO INVOLVE JUST ONE PHONE:

• Unplug the phone you're having trouble with by removing the cord from the jack.
• If your phone equipment is plugged into an electrical outlet, unplug it from the power outlet also.
• Take it to a jack that's connected to a working phone. Unplug the working phone.
• Plug the phone you're having trouble with into that jack, and into an electrical outlet if needed.
• If it still doesn't work, the problem is likely with that phone, not the phone line. If it works, the problem is likely with the wiring inside or outside your home. Please call GTel Repair at 537-HELP (4357). Charges may apply.