Let GTel Manage Your
Home WiFi Network
starting at $8.95 per month
The days of a “family computer” are over
Everyone in your family most likely owns one internet ready device: a phone, a tablet, a laptop, even video game systems! And that’s not counting when guests or visitors are over.
Plus, more devices (appliances, home security systems, heating & cooling systems) in your home are connected or “smart” devices that are internet ready.
WiFi is no longer an optional “extra” for most homes, it has become a critical component of connectivity. Today’s households require a wireless connection that is reliable and secure. On top of the challenge of building your own wireless network also comes the complicated task of maintaining the connections and equipment!
Total WiFi from GTel is your local answer to the challenges of wireless connections in apartments, barns, homes, farms, and more. The first step is for us to conduct a site survey of your location, along with your coverage and usage needs. Next, we will provide you with detailed recommendations regarding the number of access points required and where they should be located.
GTel can design a customized network to deliver quality wireless connectivity to any home.
You get it all with GTel Total WiFi:
▸ Predictable WiFi performance
▸ Ease of deployment and scalability
▸ Local service and support
▸ Extended range and coverage
▸ Enterprise-grade equipment
Benefits of GTel Total WiFi
Click on each box for more
Secure and Cost-Effective Solution
Total WiFi is specially designed for homes connected with Fiber. Your GTel team manages equipment firmware updates for the latest enhancements and security.
Low, Predictable Costs
There is no huge upfront investment in WiFi equipment. You also have the option to lease or purchase. We maintain and enhance the service for you, so there are no surprise costs for maintenance, upgrades, or replacements.
Flexibility to Meet Your Growing Needs
The flexible infrastructure can grow as the needs of your family grows. Need additional coverage? No problem. We can easily add additional WiFi access points for no additional fee.
Your wireless network is at our fingertips with our cloud-based management portal. This gives our technicians real-time data on your access points, coverage areas, connected devices, data usage per device, and more.
Local Technical Support
You get help when you need it from a local company that you know and trust!
Service and Support Details
GTel’s Total WiFi is available to GTel Fiber customers only. Each service comes with our commercial-grade, dual-band Calix Gigacenter modem. Each customer has access to the free NetValet app found in your Google Play or App Store. GTel technicians will make free site visits to your home in an attempt to connect additional devices, troubleshoot network problems, or assess the need for additional equipment for coverage needs. GTel does not support customer owned equipment. If our technicians, with the help of the homeowner, cannot get a device to connect to our network, the homeowner must refer the problem back to the manufacturer of the equipment. If a customer owned device fails to connect, or continues to have connectivity errors after a no-cost site visit from our technicians, we will not make another visit to troubleshoot that device unless the customer has agreed to our current labor and materials charges for that site visit. GTel will make every attempt to locate the Gigacenter in a centralized location in your home at the time of installation, maximizing the wireless reach throughout your home. In some cases, depending on the type of home, access to current wiring, or needs and opinions of the homeowner, there may be a need for additional equipment installed in your home. Under these circumstances, there will be no incremental monthly cost for the additional access points, but the installation and connection of that equipment will be billed to the customer at our current material cost and labor rates. GTel does not fish wires inside existing walls. If wiring is needed, the customer can opt to run their own wire (we can provide the materials at current cost) or have the work performed by an outside contractor. There is no guarantee that we will be able to serve all locations inside or outside of your home without the use of additional equipment. For questions or concerns, please contact our Customer Service Assistants at 518-537-4835 during regular business hours.